Welcome to Nyveera. By accessing or using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

Nyveera reserves the right to modify, update, or discontinue any product, service, offer, promotion, or website content at any time without prior notice.

All offers, promotions, discounts, and pricing displayed on the website are non-binding and subject to availability. Nyveera reserves the right to withdraw or amend any offer at its sole discretion.

2. Product Information

We strive to ensure that all product descriptions, images, specifications, weights, dimensions, and pricing are accurate. However:

  • Product images are for illustrative purposes only.
  • Minor variations in colour, texture, finish, stone placement, or craftsmanship may occur due to photography, screen settings, and the handmade nature of jewellery.
  • Such variations shall not be considered manufacturing defects.

3. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices are inclusive of applicable taxes unless otherwise stated.
  • Nyveera reserves the right to revise prices at any time without prior notice.
  • Orders will be processed only after successful payment confirmation.

4. Order Acceptance

  • Nyveera reserves the right to accept, reject, cancel, or limit any order at its sole discretion, including but not limited to:

    • Product unavailability
    • Pricing or technical errors
    • Suspected fraudulent transactions
    • Incomplete customer information

    In the event of cancellation after payment, a full refund will be processed to the original payment method.

5. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary due to logistics, weather conditions, public holidays, or unforeseen circumstances.
  • Nyveera shall not be liable for delays beyond its reasonable control.
  • Risk and ownership of products transfer to the customer upon successful delivery.

6. Returns & Exchanges

Returns and exchanges shall be governed by Nyveera’s Return & Exchange Policy available on the website.

Products showing signs of wear, misuse, damage, alteration, or missing original packaging may not qualify for return or exchange.

7. Intellectual Property

All content available on the website, including but not limited to logos, trademarks, images, designs, graphics, text, videos, and product designs, is the exclusive property of Nyveera and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, modification, or distribution is strictly prohibited.

8. User Responsibilities

By using the website, you agree:

  • To provide accurate and complete information.
  • Not to misuse the website or engage in fraudulent activities.
  • Not to attempt unauthorized access to any portion of the website or its systems.

9. Limitation of Liability

Nyveera shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products, services, or website.

Our total liability, if any, shall be limited to the amount paid by the customer for the specific order in question.

10. Warranty Disclaimer

Except as expressly stated, all products are provided on an “as available” basis. Nyveera makes no warranties, express or implied, regarding uninterrupted website operation or error-free services.

11. Force Majeure

Nyveera shall not be held responsible for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, government actions, strikes, pandemics, transportation disruptions, or technical failures.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of the website or purchase of products shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Nyveera Jewellery
Email: support@nyveera.com
Website: www.nyveera.com